Collabix Help Center & Knowledge Base

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Find answers, step-by-step product walkthroughs, desktop tracker guides, and direct support.

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Browse documentation and tutorials by product domain

Desktop & Time Tracking

macOS & Windows app setup, 10-minute screenshots, idle sleep detection, and offline sync.

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Projects & Tasks

Kanban boards, subtasks, milestone tracking, intake forms, and sprint planning.

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Capacity & Workload

Team utilization heatmaps, allocated vs overtime hours, and automated work diaries.

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Communication & Clients

Direct chats, project channels, guest portals, and Google Meet video appointments.

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Billing & Subscriptions

Plan management, Stripe billing vaults, invoices, and user seat licenses.

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Security & Google API

Limited Use compliance, token security, RBAC roles, and GDPR data export.

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Frequently Asked Questions

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The Collabix desktop application captures a random screenshot within every 10-minute tracking block while the timer is active. Screenshots are automatically uploaded to your workspace proofing gallery and work diary, giving managers and clients transparent proof of work.

Still need help?

Our team is here to assist you with onboarding, desktop tracker setup, and workspace migrations.

Average response time: under 4 hours on business days.